This page contains enriched content visible when JavaScript is enabled or by clicking here. Skip to main content

Learning Commons | Cardinal Cushing Library

Library Services Provision During Coronavirus Emergency: Home

The Library/Learning Commons will continue to provide services remotely to the extent practicable

Continuing services include:  

  • Professional research assistance for studentsfaculty, and staff 

  • Information literacy instruction 

  • Access to online scholarly databases, documents and ebooks 

Services that are not fully operational include: 

  • Interlibrary loan services, because most libraries have shut down their lending  

  • Access to print and DVD materials in the Library’s collections will be quite limited, as detailed below 

  • Access to streaming video not already in our collection may be limited due to cost 

Our librarians are fully committed to creative problem solving for faculty and students seeking to gain access to resources they need.  Our excellent librarians can often suggest alternative information sources and research materials to replace those that have become inaccessible.  We encourage faculty and students encountering issues to contact us via email, phone, text and chat, as detailed below.    

Details on Delivery of Ongoing Services 

Reference and Research Assistance 

Professional research librarians will continue to be available for consultation by students, faculty and staff daily, including ample weekend hours and until 10 pm most evenings

Reference services will be available during posted hours via text message, chat or email In addition, any Emmanuel community member can make an appointment for a research consultation via video/audio conference. 

Our excellent self-service research guides on dozens of subjects remain available, 24/7.


Information Literacy Instruction 

We will continue to make information literacy instruction available by faculty request.  We can provide live virtual sessions or pre-recorded instruction, as appropriate. 


Returns of Checked Out Materials and Interlibrary Loans 

The Library will temporarily waive fines and other penalties for materials not returned by their due date.  Please take care of your materials: items that are not returned promptly after regular services resume or by those no longer enrolled or employed by the College will be subject to fines and/or replacement costs. We will send you a courtesy notice shortly before items are due. 

Those wishing to return materials (whether Interlibrary loans or Emmanuel College items) should 

  1. Send an email to telling us what you are returning, and when and how you are returning that material.  If you do not notify us that you are returning an item, and the item is lost/not received, you may be responsible for eventual replacement costs. 

  1. Either mail the item in appropriate packaging to  

Cardinal Cushing Library – Access Services
Emmanuel College

400 The Fenway, 

Boston, MA 02115


Drop it in the bin located outside the Library (assuming access to the campus is allowed) 

Please do not mail interlibrary loan materials back to the original library, because we will have no way of verifying that the material was returned. 


Access to Print Materials 

Fortunately, the Learning Commons makes available thousands of scholarly journal articles, ebooks, video and documents anywhere/anytime via our website. However, there are still important research materials that are only available in print. To accommodate needs for these print-only items,until further notice, we will provide twice weekly retrievals of print items from our collection as well as considering purchase of print items not in our collection. Additional information and a request form is available here. Or you can contact Alexa Williams, Assessment and Special Projects Librarian (, with questions.

Virtually all interlibrary loan services are currently unavailable, making it more difficult to provide access to materials not in the Library’s collections. To this end, for print or other materials that are not available in our collection, we will continue to accept requests for purchases using using our Request a Book for the Library Collection form or contact Anne Hancock with questions.  In certain circumstances, we may arrange for the purchased item to be mailed directly to the user. In such cases, the user will be responsible for reimbursing the Library for the cost of the item if it is not returned promptly (in person or by mail) after the Library reopens.  


Streaming Video Services 

For faculty who need access to video content for their courses, we will work with you to identify, obtain and make available appropriate materials.  Please contact Anne Hancock,, for assistance.  

Site Search | Web site feedback: